With my Bluebird in-hand I was able to run experiments. I ordered my Bluebird card last week (Tuesday) and it arrived yesterday (Monday). Once loaded, Bluebird can be used like a credit card, or as an ATM card for cash withdrawals, or to pay bills, or to send money to friends. In other words, it is possible to get points and miles from loading Bluebird. This is important because some stores allow Vanilla Reload cards to be bought with credit cards. Just like the older American Express Prepaid cards that I wrote about in “ One card to rule them all,” the Bluebird card can be reloaded with Vanilla Reload cards. Get your act together Amex/Bluebird.Last week, in the post “ Bluebird takes flight and changes the game,” I described a new product from American Express that has some terrific features both for people looking for a no-cost checking alternative, and for points & mile collectors. hung up, logged into the ’s now 26 hours later and it’s still buffering.so now I can’t even get into the website!!! Can’t understand how they messed this up!!! I’ve read over 1000 comments on the same thing that I’m going thru so why hasn’t the techie at Amex even acknowledged that there is a problem!!! I’ve had my Bluebird account since 2010.NEVER had a problem with the card nor the app.I tried to log in about 2 months ago and was told that I had an outdated app, I got the “new” app and HAVE HAD NOTHING BUT PROBLEMS!!!! I have called Bluebird numerous times to complain and get the SAME pre-scripted answers!! Last night I called yet again because now trying to log into it I get a message that states “oops, there seems to be a problem, try again later” I explained that this is now 2 weeks of me NOT being able to access my account and asked exactly what is going on.they told me that they’re working on the app and to use the website. I’ve been with them for at least 8yrs but I’m currently trying to fins another better place to deal with. I do not normally write reviews but this app is terrible and this company is absolutely horrible. I guess I’ll know in 45 day when, if they decide I couldn’t have been spending money (13 hours away in another state while I was at work) and I see a refund. I had to print a form within 10 days and submit it with all the some information I’d given at least 7 times in 3 prior calls and you can’t tell if the information was received or if they are content with your responses or need more information. My debit card number was stolen and the company has been unhelpful, and every time I speak to them, when you can actually hear the person on the other end of the call, they make you feel like a criminal and there are a million hoops to jumpy through in order to have any hope of getting your stolen menu refunded to you. You also can’t check your balance without logging in which was a feature of the previous version of this app.īeyond all of the updates to the app that are terrible the company is actually also terrible. The updated app makes that impossible and you have to go to the website to do it. The old at least used to work so that you could move money between a set-aside account and your regular account. Our 24/7 Customer Service representatives are there for you, day or night.We work hard to keep your information and money safe and secure.Our partners including Walmart, American Express and Visa bring the reliability you need and the value you deserve.Use your Bluebird card to make purchases online or in-store.Send money to other Bluebird Accountholders.Request money from other Bluebird Accountholders.Ğasily add money from checks using your mobile device.Log in to easily access your Available Balance and view the details of all your active and completed transactions.Ğasily manage your Bluebird Account on the go, wherever you are!.With no monthly fees and many other fee-free features, Bluebird helps make the day-to-day necessities easier to take care of so you can spend your time doing the things that matter most. Bluebird is a financial account that offers you the flexibility and convenience to take control of your money.
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